Logins are provided to parent/guardians identified via the online registration process. If the student is not registered using the online method, accounts are created for the parent/guardian identified as Contact 1. Additional parent/guardian accounts can be created upon request.
Logins are also provided for each student in grade 6 - 12.
While Kindergarten and Elementary parents will receive a login, their teachers are not required to use the Gradebook in Aspen, so grade information will likely not be available. These parents will still be able to view demographic, contact and attendance information in the portal, however.
Login information will only be sent to an email address already listed on your contact record.
If you forget your password, you can use the "Trouble logging in?” link on the main login page to reset it. Doing so will give you the option to retrieve your login ID and/or reset your password as needed.
If your account is disabled due to entering the wrong password 5 times, you can unlock it by completing the “Reset your password” option to set a new password.
You can change your password or security question/answer at any point after logging in by clicking on your name near the top right of your screen. Then select "Set Preferences" and click on the "Security" tab.
If you forget your login name or security question/answer, or did not receive your login, please email aspenhelp@wpsk12.com for assistance. You should include your name, as well as your student’s name to help us locate your account.
Access to Aspen is 24×7, however there may be short disruptions for things like system updates. The system should be available again within 24 hours. Wilmington Public Schools will not provide support for your home computer or network.
Attendance/Contact Information
Please contact the main office of your child’s school to address any attendance, contact, or address questions/concerns.
Contact information may be updated at any time during the year using the “Emergency Information" update process. A step-by-step guide and a video are available under the Resources section to walk you through the process.
Grades
Only Middle School and High School teachers are required to enter grades in Aspen.
Kindergarten and Elementary parents will still receive a login so that they are able to view demographic, contact and attendance information.
The frequency with which grade information is updated for Middle School and High school students is at the discretion of the individual teacher.
Each teacher is expected to communicate his/her policy regarding Aspen at the beginning of the course.
Grade concerns should be addressed with your student’s teacher directly.
To access report cards when they have been published to the portal, go to the Home page and look for the Published Reports section. Note: If you are viewing on a mobile device, you may need to click on the triple lines and View Full Site to see Published Reports.
End of Year Report Cards are archived in Aspen and can be downloaded by clicking the Family top tab then the Documents side tab for the student.
